Privacy Policy

Event Pro AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eventproai.com (the "Site"), use our services, or interact with us (including via SMS/text messaging). By using the Site or our services, you consent to the practices described in this Privacy Policy.

Please read this policy carefully. If you do not agree with its terms, do not access or use the Site or our services.

1. Information We Collect

Personal Information

Personal information is data that identifies you as an individual, such as:

Name

Email address

Telephone number (including mobile numbers for SMS communications)

Mailing address

Payment information (e.g., credit card details for transactions)

Other details you provide when contacting us, submitting forms, scheduling demos, or using our AI-powered event lead management tools

We collect personal information when you:

Submit forms or inquiries on the Site

Schedule a discovery call or demo

Interact with our services (e.g., lead generation, automated follow-ups, texting integrations)

Provide information voluntarily (e.g., via email, phone, or text)

Non-Personal Information

Non-personal information cannot identify you individually (e.g., browser type, IP address, pages visited, device information). We collect this automatically via cookies, web beacons, and similar technologies.

Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to improve your experience, analyze usage, and deliver personalized content. You can manage cookies through your browser settings, but disabling them may limit Site functionality. Third-party vendors (e.g., for analytics or ads) may also place cookies—we do not control their practices.

2. How We Use Your Information

We use your information to:

Provide and improve our services (e.g., AI lead handling, SMS notifications for missed calls/leads)

Communicate with you (e.g., respond to inquiries, send updates, appointment reminders, or promotional offers via email, mail, phone, or SMS if you have consented)

Process transactions and provide support

Analyze usage trends and enhance the Site/services

Comply with legal obligations, protect our rights, or prevent fraud

We may combine online data with information from other sources and de-identify it for analytical purposes.

3. How We Share Your Information

We do not sell your personal information. We share it only as described here:

Service Providers: With trusted vendors (e.g., for hosting, payment processing, analytics, SMS delivery) who assist us. They are contractually required to use your information only for the services we request and to protect it.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

Legal Requirements: If required by law, court order, subpoena, or to protect our rights, property, health/safety, or others.

With Your Consent: For any other purpose with your explicit permission.

Important Mobile/SMS-Specific Disclosure (Required for Compliance): No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or SMS platform providers, is permitted. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services solely for the purpose of delivering our communications.

4. Communications and SMS/Text Messaging

If you provide your mobile number and consent (e.g., via form opt-in, keyword, or other verifiable method), we may send SMS messages related to our services, such as lead notifications, appointment reminders, promotions, or follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Your consent is not required to purchase goods/services.

We respect opt-out requests promptly. For more on our SMS practices, see our Terms of Service.

5. Security

We implement reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorized access. However, no system is completely secure—we cannot guarantee absolute security.

6. Your Rights and Choices

You may:

Access, update, or delete your personal information by contacting us

Opt out of marketing communications (including SMS via STOP)

Manage cookies in your browser

For privacy inquiries, contact us at [email protected].

7. Children's Privacy

We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it. Contact us if you believe this has occurred.

8. Links to Third-Party Sites

The Site may link to third-party websites. We are not responsible for their privacy practices—review their policies directly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated date. Material changes will be noted on the Site homepage. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about this Privacy Policy or our practices: Email: [email protected]

This Site is not part of Google, Facebook, or TikTok and is not endorsed by them.